Política de reembolso

Effective: August 2026

Every Lost in Translation piece is made to order — nothing sits in a warehouse waiting for you. That's how we keep the fabric and print quality where we want it, but it also means our return policy works a little differently than a normal clothing store.

Before You Order: Check the Size Chart
Because each shirt is printed and cut specifically for your order, we're not able to offer exchanges for sizing. Our fabric runs heavier and boxier than a typical tee, so please check the size chart on the product page before you order. If you're between sizes, we generally recommend sizing down.

Damaged, Defective, or Misprinted Items
Email lostintranslationclt@gmail.com within 7 days of delivery with your order number and a photo/video. We'll respond within 7 business days with a replacement or refund. No need to ship the item back.

Wrong Item Received
Same process — email within 7 days with order number and photo, we fix it at no cost.

What We Can't Return or Exchange
Wrong size ordered, change of mind, or color/design preference after ordering — since each piece is printed to order and can't be resold.

Lost or Delayed Packages
Production + shipping 5 - 14 days. If tracking stalls past the estimate, email within 7 days of the estimated delivery date.

Order Changes & Cancellations
Once production starts, no changes possible. Contact us within 12 hours of ordering to catch it in time.

Refunds
Issued to original payment method, 5–10 business days after approval.

Contact: lostintranslationclt@gmail.com